Service Plans
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-Text only support, response within 2 hours. Same week site visit if needed
-One site visit and system update per year
-Billable Service calls with 2 days, $125/hr
-$50/month or $500/yr
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All Basics included plus:
-8am-8pm 24/6/365 phone and text support
-Same or next-day on-site service
-System monitoring by us with active troubleshooting
-Surveillance Camera footage retrieval assistance
-1 free Service call per quarter
-5% off all future upgrades
-$125/month or $1,300/yr
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All of Bronze & Silver plus:
-24/7/365 phone and text support
-Same Day, on-site service Mon-Sat
-Hardware testing and replacement based on availability
-1 free Service call per month
-10% off all future upgrades
-$350/month or $3,500/yr
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If those 3 don’t cover it, a custom plan will cover it. Price TBD.
Could include things like:
-Same-day parts replacement
-On-site party or business services for instant, real-time troubleshooting when it’s needed most
Service level previews
Click below to see all plan details: